Privacy Policy
Alussein is committed to protecting the privacy and security of our clients, partners and visitors.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our services. It is designed to comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), as well as relevant international privacy laws such as the EU General Data Protection Regulation (GDPR) and other applicable laws in the regions where we operate.
Information we collect
We may collect the following types of information:
Personal information
When you engage with our services, you may provide us with:
- Name, job title and company name
- Contact details such as email address, phone number and physical address
- Billing and payment details
- Login or account details if you create an account with us
Business information
As a service provider, we may also collect:
- Company information relevant to the services you require
- Project data or documents you share with us as part of a service engagement
Website and technical data
When you visit our website, we may automatically collect:
- IP address and geolocation data
- Browser type and version
- Pages visited and time spent on our site
- Device information and operating system
How we collect it
We collect information in the following ways:
- When you provide it directly through forms, email or service agreements
- Automatically through cookies and similar technologies when you use our website
- From third-party services where permitted, such as LinkedIn or analytics providers
How we use it
We use collected information to:
- Provide and manage our services
- Communicate with you regarding inquiries, projects or updates
- Process billing and payments
- Improve our website, products and services
- Comply with legal obligations and resolve disputes
- Conduct marketing and outreach, with consent where required
Sharing your information
We do not sell or rent your personal information. We may share information with:
- Trusted service providers who assist us in delivering our services — for example, cloud hosting or payment processors
- Legal or regulatory bodies, if required by law
- International partners, only as necessary to deliver services and in compliance with relevant privacy laws
Where information is transferred internationally, we take reasonable steps to ensure it is protected in line with applicable privacy regulations.
Data storage & security
Your information is stored securely using industry-standard practices. We implement measures to prevent unauthorised access, loss or misuse of data, and accidental disclosure.
We retain data only for as long as necessary to fulfil business and legal obligations.
Your rights
Depending on your location, you may have the following rights:
- Access to the information we hold about you
- Correction of inaccurate or outdated information
- Deletion of your data, where legally permissible
- Restriction or objection to processing
- Data portability, where applicable
To exercise these rights, please contact us.
International compliance
As our business operates globally, we comply with relevant privacy frameworks including:
- Australian Privacy Principles (APPs)
- EU General Data Protection Regulation (GDPR)
- UK Data Protection Act 2018
We take steps to ensure international data transfers are legally compliant.
Third-party links
Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies when visiting their sites.
Updates to this policy
We may update this Privacy Policy periodically to reflect changes in laws or regulations, or updates to our services or practices. The updated policy will be posted on this page with a revised “Last updated” date.